Client Challenge:

• An e-commerce retailer, aimed to modernize its online platform by migrating from MShop to Shopify to enhance user experience and operational efficiency. The client faced challenges in ensuring seamless data migration from MShop to Shopify and establishing robust synchronization between Shopify, their legacy ERP system (Odoo 14), and external e-commerce platforms, including Pinkoi, Lazada, and Shopee.
• They required a comprehensive solution to facilitate accurate data transfer, maintain real-time synchronization across systems, and ensure compatibility with their existing infrastructure while minimizing downtime and data loss.

Our Solution:

Decoder designed and implemented a comprehensive digital solution to support OTL Mall’s e-commerce migration and system synchronization, our solution included:

• Data Migration from MShop to Shopify: Executed a seamless migration of product catalogs, customer data, and order histories from MShop to Shopify, using custom scripts and API integrations to ensure data accuracy and integrity.
• Shopify-Odoo 14 Synchronization: Developed a bi-directional synchronization system using webhooks and cloud functions to connect Shopify with Odoo 14, enabling real-time updates for inventory, orders, and customer data.
• Integration with External Platforms: Built API-driven connections to synchronize Shopify with Pinkoi, Lazada, and Shopee, ensuring consistent product listings, pricing, and order fulfillment across all platforms.
• Browser Simulations for Compatibility: Utilized browser simulation techniques to handle complex data transfers and ensure compatibility with external platforms’ unique requirements, minimizing manual intervention.
• Monitoring and Error Handling: Implemented robust monitoring tools and error-handling mechanisms to detect and resolve synchronization issues, ensuring operational reliability.

Outcome:

• Seamless Migration: Successfully migrated 100% of MShop data to Shopify without data loss, enabling a smooth transition to the new platform within the planned timeline.
• Enhanced Operational Efficiency: Real-time synchronization reduced manual data entry by 60%, streamlining inventory and order management across Shopify, Odoo 14, and external platforms.
• Improved Market Reach: Integration with Pinkoi, Lazada, and Shopee increased OTL Mall’s online visibility, driving a 25% increase in sales from these platforms within three months.
• System Reliability: Monitoring tools and error-handling mechanisms achieved 99.9% uptime for data synchronization, minimizing disruptions to business operations.
• Customer Satisfaction: The upgraded Shopify platform improved user experience, resulting in a 30% increase in customer retention rates and positive feedback on site performance.