This is an IT training program mandated by Housing Authority. Through the training program, we introduced the Online Queuing System. Participants learned the fundamentals of online queuing systems through theory and practical exercises. Key topics included Online Queuing Theory, various Queuing Methods for selecting optimal solutions, and the Implementation of Queuing Systems to enhance service efficiency and customer satisfaction, equipping them with essential skills for effective queuing management.
Client:
Housing Authority
Role:
Training Program Design
Training Program Delivery
Credit:
Curriculum – Nerwen
Trainer – Jason
